iPhone/iPad – incorrect unread email count

Had an issue with a user’s iPhone today – their Exchange account showed 9 unread messages, when in fact there were only 2 in there (confirmed when you open the inbox on the device and by checking their Outlook client). Issue was confined to that user, so we did some googling. Turns out it’s a ...

Setting Out of Office for another User using Exchange Control Panel

A handy feature in Exchange 2010 is the Exchange Control Panel – a web app located at https://yourexchange/ecp. Logging in as a standard user allows you to configure things like your Out of Office, ActiveSync settings etc. Very Handy. A very cool thing for helpdesks is with the correct permissions, it can be used to ...

Cannot directly book a resource for this meeting.

We are currently in the tail end of an Exchange 2003->2010 migration. All has gone incredibly well so far, so I was a bit surprised when the CIO’s PA was suddenly unable to book a meeting, instead receiving a pop up box with the incredibly helpful error: “Cannot directly book a resource for this meeting”. ...