So our MySky HDi box dies a couple of weeks ago.
Shows started freezing and skipping, the planner froze when you went into it and none of our recorded content showed up.
After a reset (button behind the sky logo on the right) I could hear the Hard Drive spinning up, beeping and spinning down again. About half an hour later the box just died. No picture.
Called Sky and they were out the following afternoon with a new unit. I asked the tech if he was doing a lot of replacements. His response was “Yep, heaps”. Heat appears to be the issue in most cases. Apparently there is a second fan in the boxes which is supposed to fire up above a certain temperature, which doesn’t appear to be happening. End result, cooked unit.
The new unit is running quiet happily now. We did have to ring Sky and ask them to activate our new card however as we were unable to record until they did!